Cookie Policy

What Are Cookies?

Cookies are small text files that websites place on your device when you visit them. They are widely used to make websites work properly, to remember your preferences, and to help website owners understand how their site is being used.

Cookies do not contain executable code and cannot access other files on your device. On their own, they do not identify you personally — but in some cases they may be associated with information you have provided, such as your email address, if you have submitted a form.

You can control and manage cookies using your browser settings or the preference controls on this page.

How Sentosa Uses Cookies

We use cookies on our website sentosam.pro to:

• Ensure our website functions correctly for all visitors.
• Remember your cookie consent preference so we do not ask you repeatedly.
• Understand how visitors navigate our site so we can improve it.
• Measure the effectiveness of our marketing, where you have consented.

We do not use cookies to collect sensitive personal information or to build profiles for sale to third parties.

Categories of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the website to function. They enable core features such as navigation and your cookie consent preference. You cannot opt out of essential cookies without affecting how the website operates.

Analytics Cookies

With your consent, we use Google Analytics 4 (GA4) to understand how visitors use our website — for example, which pages are visited most often and how long visitors spend reading them. This information helps us improve the site for everyone. The data collected is aggregated and does not identify individual visitors.

Marketing Cookies

With your consent, we use marketing cookies placed by Meta (Facebook) and Microsoft (Bing) to understand whether our advertising reaches people who are genuinely interested in our services. These cookies help us avoid showing our services to audiences unlikely to find them relevant, which also helps us keep our advertising costs reasonable.

Preference Cookies

These cookies remember settings that change how the website behaves or looks, such as your preferred language or layout. At present, Sentosa does not use any preference cookies beyond the consent cookie listed above.

Third-Party Cookies

Some cookies on our website are set by third-party services we use. These third parties have their own privacy and cookie policies, which we encourage you to review if you have concerns:

• Google Analytics — Google Privacy Policy
• Meta (Facebook Pixel) — Meta Privacy Policy
• Microsoft (Bing Ads) — Microsoft Privacy Statement

Our website may also embed a Google Maps frame on the homepage to display our office location. Google may set cookies in connection with this embed. You can review Google's cookie use at the link above.

Managing Your Cookie Preferences

You can update your cookie preference at any time using the Accept All / Decline Optional buttons at the top of this page. Your choice will be saved in your browser's local storage.

You can also control cookies directly through your browser settings. Most browsers allow you to:

• View cookies stored on your device and delete them individually or in bulk.
• Block cookies from specific websites or all websites.
• Set the browser to notify you when a website tries to set a cookie.

Please note that blocking all cookies may affect the functionality of our website and other websites you visit. Essential cookies cannot be disabled through our preference controls, but they can be deleted via your browser.

Links to browser cookie management guides:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Safari (Mac)

Cookie Retention

Cookies are retained for the durations listed in the tables above. Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device until they expire or until you delete them manually.

If you clear your cookie consent preference, you will be presented with the consent notice again on your next visit to our website.

Changes to This Policy

We may update this Cookie Policy from time to time as our use of cookies changes or as legal requirements evolve. The date at the top of this page reflects when it was last reviewed. If we make material changes, we will update the consent notice on our website accordingly.

Questions

If you have any questions about how we use cookies, or if you would like to discuss your privacy rights under the Personal Data Protection Act 2010 (Malaysia), please do not hesitate to contact us.